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peyal

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  1. peyal

    Helix-PC noise

    Hi everyone, First of all, I want to thank everybody that suggested something that could have helped me. Second, I managed to solve my problem so I wanted to update the post in case anyone ever faces this kind of problem. My monitors have an XLR input, so I just bought 2 good XLR cables and connected the Helix using them. The sound still persists, but it is BARELY audible. You have to get your ear really close to the monitors in order to hear the sound, and even this close it is very difficult to notice it. So for everyone reading this post having this sound problem - If you can, connect your monitors and Helix using XLR cables and not PLs.
  2. peyal

    Helix-PC noise

    Hi guys, thanks for all the replies. I tried the following product (which is similar to one that was suggested here): https://www.amazon.com/Behringer-HD400-Ultra-Compact-2-Channel-Destroyer/dp/B000KUD2G4 Unfortunately, the sound persists. Any other suggestions?
  3. peyal

    Helix-PC noise

    I've tried the lift button but it doesn't matter, the sound still persists. I guess I will order one the two products suggested here.
  4. peyal

    Helix-PC noise

    Hi everyone, I setup a new home working station a couple of days ago. Here is a sketch of the station: More details about it: (not sure if important) My NUC is brand new, the monitors are m-audio and TV is LG. All of the power cables are with 3 pins, and the power adapter for my PC has 3 pins also. The problem is that I keep hearing these static noises as soon as I plug in the USB cable that connects the Helix and the PC. Here is a link to a recording of these noises: https://vocaroo.com/i/s1dDVqIoVI7t As far as my research on the internet goes, I suspect it has something to do with ground loop. One thing that really stood out while troubleshooting is that when I replace my NUC with a laptop that I have, the noise stops. This solution is out of the equation, as the laptop is inferior in performance compared to the NUC. Other things that I already tried with no success: Replacing the USB cable, the PLs, another wall socket for the helix or the monitors, replacing the power cable of the computer power adapter, shutting down the router or the Helix (the noise persists even if the Helix is turned off). If anyone has an advice, a solution or other ways to troubleshoot the problem it will be much appreciated. Thanks, Eyal
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