DavidParish
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DavidParish's post in Can't update firmware (New Helix) was marked as the answer
Am very relieved to report that I successfully updated the firmware to the latest version on receiving my second Helix.
I used the local file that I'd verified as uncorrupted.
Thanks so much for everyone's help and advice! It is much appreciated.
What a superb forum.
I'm blown away with the flexibility of the Helix..... Now to find some great tones :)
Have a fab weekend everyone :D