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jjelectric

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  1. jjelectric

    Helix Lockout

    Running Firmware 2.01: Have had several instances of the Helix going into a lockout mode where no controls are accessible. Thought it might be localized to the Helix unit I had, so changed it out for a new one. For the most part the new unit has been functioning nominal, but I did have one instance of the screen lockout error occur in a weeks time (the other unit had about 12 instances in a week). The only way to get out of this is a reboot. I'm not sure yet what I might be doing to trigger this, but I can't believe I'm the only one that is seeing this problem but didn't have time to scroll all the post on this thread.
  2. I have the same problem (won't talk with the editor or updater) with my MacBook Pro Early 2011 and tried upgrading to Sierra with no joy. Tried it with PC - no problems. Bummer I don't own a functioning PC anymore. Tried this with two separate Helix units with the same results.
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