strivingfirst

This meathod worked for me! Thank you!!

I got mine to work! I ended up installing the software onto my windows 10 PC. My problems were using the line 6 software on my MacBook. I installed windows 10 onto my MacBook using bootcamp. Then I installed line 6 Pod HD500x drivers. Followed screen instructions, Then installed Monkey, followed screen instructions, then rebooted MacBook and HD500x. Once rebooted I opened Monkey, logged in and then went to license manager tab, logged into licenses manager, authorized my MacBook, then closed it out. Next, I installed Edit software, followed onscreen instructions but did not open edit program. I rebooted MacBook and HD500x, then opened Monkey, then opened edit software. Now everything works! HOWEVER, when the Edit software is open I DO NOT touch knobs 1-4 on the HD500x, all my edits are done in software. Once edit software is closed it's ok to use knobs again. What I've noticed is that when you turn a knob while the edit software is open, the "sync" process is causing the communication USB errors. This is where Line 6 needs to work on a patch. Hope this helps!

Sorry to hear you're having problems too. I got mine to work! I ended up installing the software onto my windows 10 PC. My problems were using the line 6 software on my MacBook. I installed windows 10 onto my MacBook using bootcamp. Then I installed line 6 Pod HD500x drivers. Followed screen instructions, Then installed Monkey, followed screen instructions, then rebooted MacBook and HD500x. Once rebooted I opened Monkey, logged in and then went to license manager tab, logged into licenses manager, authorized my MacBook, then closed it out. Next, I installed Edit software, followed onscreen instructions but did not open edit program. I rebooted MacBook and HD500x, then opened Monkey, then edit software. Now everything works! HOWEVER, when the Edit software is open I DO NOT touch knobs 1-4 on the HD500x, all my edits are done in software. Once edit software is closed it's ok to use knobs again. What I've noticed is that when you turn a knob while the edit software is open, the "sync" process is causing the communication USB errors. This is where Line 6 needs to work on a patch. Hope this helps!

Just bought the HD500x today, Brand New; connected to my mac and HD Edit worked great until I physically turned a knob on the unit itself instead of using the software. As soon as I did that the unit said sync then the dreaded error 8000000a popped up! WTF Line 6? Now I find out that there isn't a fix yet. If I find a fix I'll post it, but right now I got nothin'. Yes all updates were properly installed, to include firmware. ARGH!!! WTF this blows!!! Please advise Thanks, Dom

Just bought the HD500x today, connected to my mac and Edit worked great until I physically turned a knob on the unit itself instead of using the software. As soon as I did that the unit said sync then the dreaded error 8000000a popped up! WTF Line 6? Now I find out that there isn't a fix yet. If I find a fix I'll post it, but right now I got nothin'.