Bofillrafael

I undertand completely what you are trying to say, but, i tried a lot of parameters......and it's imposible to achieve the sound that i can get in the helix native or any other plugin, i think you are right when you speak about the guitar input to compensate.... At the same time, my problem is that i tested with all the inputs/outputs parameters in global settings and it doen't works.... so...wow...what can more i do? Thanks again for take your time and write :)

The store called me and told me that they will send another new Helix Floor, i will check it and tell you what happen

The store called me and told me that they will send another new Helix Floor, it supouse it will arrive next week, i will tell you what happen with your first block that you say.

Thank you for your complete answer and for take your time to write me.... i have tested in KRK ROKIT 5 and in my Passive PA + AMP, i also went to the store and i tested it on a FRFR.....sure sounds loud and could be better, but it's not the good quality of a helix floor, it's sounds like with no resolution, very anemic, no crunchy sound....yes sounds with distorion, the Helix makes its part when you push the distortion, but is not a good quality...but in Helix Native it's super cool. Believe me, i have tried everthing that you said :( Different cables, with headphone also sounds very ugly. Volumen master in different positions... I Also tested in Line/instrumer/Mic ..... Other factory presets, yes, could be sounding good, like clean presets, sounds amazing, even i believe could sound better....and yes, some factory presets (gigh gain) could sounds good,. but when i try in the Helix Native sounds much better, in fact in the helix native sounds as must to be right, but in the helix floor sounds very anemic.... I also tried to use just an amp + cab, nothing more.... And in the Helix Native sounds good, and in the helix Floor sounds very ugly. I also experimented with 'master' and 'gain'....'bias' , 'presence'.... I know the learning curve could be slow, but this is not my first time using "virtual amps", because i have used "mercurial spark, neural DSP, bias fx, amplitube, mercuriall reaxis"....i can control it very well, but in the hardware helix floor....it's a complete disaster... I am not saying that the Helix Floor is a bad hardware, but i think that MY hardware could be damaged... :( (now the helix floor is at the store) I appreaciate your attention, any other comment here are very welcome for me...... thx!

Thanks man...! Well, my Helix is at the store right know, i need to wait for a answer to get again the helix floor with me.... so, when i get it again i will let you know ( i had to do it because of the guarantee, here in Chile is too short the guarantee) I connect my guitar with a focusrite solo (GEN 2) via USB, signnal type: line (not instrument)..... It's interesting to me about i can achieve the sounds what i want or what i am expecting on the Helix Native, the same as i always do in others plugins like Neural DSP, Mercuriall Spark, Guitar Rig, Amplitube Bias FX.....but in the Helix Floor doesn't sound good... And about your "template" or your "default preset", i apreciate a lot what you are doing and is super good that you can use it... But at the same time i am wondering... if is it normal try to do it at this way? Because we are adultering a normal signal ....(i am thinking out loud) Thx for answers guys! (tomorrow i will test your preset edited with my Helix Native, just for know your chain) :)

Thanks about the answer.... Yes, i know this is extremely loud, because when i add that kind of parameters in Helix Native i have to get less gain to play....BUUUUUT, this is the problem, to get crunch and chug chug chug in the hardware Helix Floor, with THAT parameters i can achieve a much more chug chug chug, otherwise can't be possible. I also i have tested a new preset, with a normal signal, i mean, with a signal who is not overloaded, and when i compare with Helix Native, it sounds different. In fact this preset i sent you is a preset that i bought in internet (youtube) .....and after that when i play i have to get down the gain (less gain)....

i am not using FRFR, i use KRK ROKIT 5 that sounds amazing, music sounds amazing, my mixes sounds amazing, when i play with my favorite plugin MERCURIALL SPARK sounds great, when i used with helix native sounds super, but when i use Helix Floor sounds like at 50% of its capacity, sounds off... If you wanna know how i play you can find my instagram channel rafael_bofill_music and check which is the sound what i like ...

It's my first time uploading a file, i hope this file can be correct. I did it to get the "for the love of god" song by Steve Vai. When i load it on Helix Native i need to add less gain because it's different, but when i do it correctly i can get much better sound when i do palm mutting (like chug chug chug), but in the Helix Floor the chug chug sound sounds very "drowned", i don't know the word, but sounds ugly.... And yes, all what you said i tested..... For The Love Of God.hlx

Hi everyone, i am Rafael from Chile. I am really worried about my hardware... I have tested everthing what you can imagine, i saw a lot of videos on YouTube ( i saw a lot of video of Jason Sadites), i also saw videos in my Spanish languague....i aslo read the User Manual. And i tried around the "impadance" on the global Settings, i tried around the Guitar in Pad, also i tried in the other parameters with "inputs/outputs" signal, i mean LINE/Instrument...all of these according my equipment... I tested in my KRK Rokit 5 and in my passive monitores powered with its amp... I cannot find the good sound on a simple chain like "tubescreamer 808 + Peavy 5150" or "tubescreamer and marshall jcm800"....i am not doing mention about delays or reverb, because i know that to get a good sound before that, first i need to take a good distortioned guitar sound.... When i do Palm Muting, the sound i can´t , i simply cannot hear our great sound like a "chug chug chug chug", like metallica, megadeth, van halen....noooo!!, it's sounding a guitar very deep, very dark and with no tone, with any soul, with nothing of armonics, is a very bad sound with no soul.... But to finish this part: I download Helix Native, i tested the factory Presets, and Woooahhh,, sounds much better, with no edition...i could feel my guitar....after that i created my own preset, and wow, yes! i could do it.... So, yeah, i know how to manage this software, but in my real hardware Helix Floor, it doesn't sound good at all... (i also updated to 3.15 Firmware) could be my Helix Floor is damaged? well, i went to the store to get a solution, but also i would like to hear your experience, and what you think... Thanks for the patience for read all this story, greetings from Chile. ------------------------------------------------------------------------------- ------------------------------------------------------------------------------- I replied a topic yesterday about Impedance (this is more info): "I hope this topic can be usefull for me, because i just bought an Helix Floor.... I have a ibanez premium RG with Dimarzio pickups.. The clean tone with clean amps sounds very cool, but when i try to sound with high gain amps with an tubescreamer in front of it, my sound is super super super bad.... i have seen a lot of videos on youtube and i can't explain how they can sound so cool, but in my case it's horrible... I was thinking maybe could be the input/output (i mean.....line or instrument)....i think i did it correctly, but this continue with "problem"....my problem is the same as the "Willyjackson22" who started this topic when he said about the difference between (in my case helix floor and helix native).... i think my helix sound like very bad tone, i don't know how to say in english but it´s like the sound cannot breath correctly... i am getting a very bad sound, but when i compared with helix native is veery different, much more cool! And i saw this subject about impedance, i hope i can resolved this situation because i am very frustrated with the helix, trying different things, parameters, videos on youtube....even i have thoght my hardware is damaged, i am going to my house right know to try this "impedance trick"...or maybe i will shot my head with a bullet =( snif.... if someone could help me i appreaciate :)" Second Answer i did: "Thanks for answer TheElevators.... Thanks to share the video as well, let me tell you that i found you on YouTube before you sent this message hehehehe :) I tested this aspect last night, i'm still continuing with problems... I am pretty sure i took all the aspects.... I really think my hardware is not working well, so i went to the store to generate a ticket for support....i will need to get patience and see what will happen..... My great doubt is, how i can make great sounds in Helix Native, but in Helix Floor i cannot do it.... This is not my first time with a guitar and amps, or virtual amps, plugins, etc... Practicaly, The Helix "ecosystem" is the same in Floor, LT, Native.... but wow, i am very sad :( It was a lot of money that i spent.... Any other comment for me can be good :)"

Thanks for answer TheElevators.... Thanks to share the video as well, let me tell you that i found you on YouTube before you sent this message hehehehe :) I tested this aspect last night, i'm still continuing with problems... I am pretty sure i took all the aspects.... I really think my hardware is not working well, so i went to the store to generate a ticket for support....i will need to get patience and see what will happen..... My great doubt is, how i can make great sounds in Helix Native, but in Helix Floor i cannot do it.... This is not my first time with a guitar and amps, or virtual amps, plugins, etc... Practicaly, The Helix "ecosystem" is the same in Floor, LT, Native.... but wow, i am very sad :( It was a lot of money that i spent.... Any other comment for me can be good :)

Hello everyone, i am Rafael from Chile. I hope this topic can be usefull for me, because i just bought an Helix Floor.... I have a ibanez premium RG with Dimarzio pickups.. The clean tone with clean amps sounds very cool, but when i try to sound with high gain amps with an tubescreamer in front of it, my sound is super super super bad.... i have seen a lot of videos on youtube and i can't explain how they can sound so cool, but in my case it's horrible... I was thinking maybe could be the input/output (i mean.....line or instrument)....i think i did it correctly, but this continue with "problem"....my problem is the same as the "Willyjackson22" who started this topic when he said about the difference between (in my case helix floor and helix native).... i think my helix sound like very bad tone, i don't know how to say in english but it´s like the sound cannot breath correctly... i am getting a very bad sound, but when i compared with helix native is veery different, much more cool! And i saw this subject about impedance, i hope i can resolved this situation because i am very frustrated with the helix, trying different things, parameters, videos on youtube....even i have thoght my hardware is damaged, i am going to my house right know to try this "impedance trick"...or maybe i will shot my head with a bullet =( snif.... if someone could help me i appreaciate :)