Me too,,,pretty much exactly. I put in a ticket yesterday...will let you know if I get a reply.
Part of mine is working however. It would not take my backup so I had to rebuild presets and I got thru a gig with it. The Legacy effects came over but the new amps didn't....and now I can't access a handful of stock amps.
I missed the note the first time about Explorer not playing well with the updater. I uninstalled and reinstalled all L6 software thru Firefox and got some things back. Haven't tried Chrome yet.
Up to now, Helix has been awesome. Looking forward to patching mine up and moving forward.
