My HD500X is totally reliable if I'm using it in my studio, or playing solo shows. But when I get a full band behind me in a live setting, it has cut out on a number of occasions.
(Edit: after reading some posts here, I can't be sure it's not the volume going down to zero, The unit stays powered on, but I'm not getting any output from it. My goal is always to get my guitar back in the mix as quickly as possible, so I haven't done anything onstage other than plugging in to an amp directly. Next time, I'll look at the settings before going direct.)
Because it's so reliable elsewhere, I'm thinking it's a power supply issue. The kind of clubs I've been playing with it are the ones that might have one circuit powering the entire stage, so I can see that when we all get thrashing away up there, the load on the circuit might be causing a voltage drop causing the HD500X to shut down.
Has anyone else experienced this? Am I barking up the wrong tree and perhaps the unit is defective? (I don't think it is, though, because I leave it on in my studio for days at a time without problems.)
What should I try as a solution? Variac? UPS?
Any help appreciated.