Ntv_intellect

So I've had my Helix for about 3 months now and I have had amazing outcomes of tones coming out. But now I've actually got a laptop of Windows 10 and I'm hooked up via USB and I downloaded Reaper. As soon as I arm a track it recorded the track with my guitar. But as soon as the audio is done recording and I press play for the playback it says there was an error with the media is it because of the Helix drivers or am I just missing something