Downloaded the drivers , the updater and when I open the software there's nothing there. windows 10 / Also my HX Effects unit stopped booting up properly. Stuck on the opening window , will not advance to previous preset page when shut down. Looks like it's going back to sweetwater for new unit. Hopefully just 1 time deal. Love the sounds and functions in the unit though. I really wanted this unit for it's midi controller function ability along with the sounds on board. I will get new unit and carry on with learning and growing with this new awesome equipment.