rawhiteley

Update: So I reset my HX Floor to factory and then reinstalled the backup I had just created. Then I deleted HX Edit and reinstalled it from scratch. When I reconnected Floor to Edit, it then said that an update was available (3.0), and it prompted me to create a backup (I didn't need to, but I had no choice, and the backup worked this time). Update worked fine after that. I think it was deleting Edit and reinstalling that did the trick, not resetting Floor to factory settings. But you might try both if one doesn't work.

I'm having this same problem. It's really very annoying. Updating should be easier. I followed the steps to the letter, but when i got to the backup section, it would not create a backup, so I closed to start over. And that seems to have messed everything up. I created a backup manually from the menu, but when I check for updates, it says I'm current at 2.92. HX Edit is at 3.0, but it won't update my Floor to 3.0. And the instructions give a link to download the Updater (in the unlikely event that update fails) but the link is broken!!! There has to be a better way to do updates.