I'm using my Helix floor as my main audio interface together with Cubase Pro 10.5.20. The helix is an awesome tool for routing and recording both my guitar/bass, but also my old analog synths through the effects returns. I though have a strange behaviour I wonder if any of you have experienced.
First of all, my PC is a dedicated custom built studio PC with 9th gen Intel CPU, plenty of RAM, large M.2 SSD and only my audio software installed. When I load a project where the Helix asio driver is used, I always get performance spikes with stutter and dropouts when e.g. open up and edit VST instruments or editing midi notes during playback. However, if I change the active driver (Asio Helix) in Studio Setup to the "Generic Low Latency ASIO Driver" and back to "Asio Helix" driver, everything is working flawlessly and I do not get any spikes or stutter even in my largest projects (load rarely goes over 50%).
I have been using this workaround since I got my Helix, but it is a bit tedious to have to swith drivers and reloading my Helix template in Connection Setting when loading projects.
I have had support ticket to both Line6 and Steinberg, that unfortunately have not resolved this. Both Helix firmware and Asio Helix Driver is on latest versions.
Any of you out there that has had similar experiences?