LucasF

Thank you codamedia, HonestOpinion and datacommando for your clever ideas. I was really optimistic with all of them but, unfortunately, none seemed to be a solution. The lack of output still exists, it's like the pedal is completely dead or something. Fortunately, I will survive the concert without the pedal, but it's still bitter to not be able to use it. My plan is to contact the Swedish service center asap now on monday. I will update you after that. Who knows, this could come to help someone else in the future. Haha no worries, the volume knob is for sure turned up. Is the firmware rollback for HX Edit also needed? I did not do that since it operated successfully with both versions. Thank you all for your helpful answers, really appreciated it. It highlights the good spirits of the Line 6 community.

Thank you both for your answers. Really appreciated. My presets' output settings are all multi, at normal Db levels. For the "Global Settings", unfortunately, I saw they were also set at "Multi" already. Are there any other possible ideas? I get a signal via the USB cord, but not to the outputs... Really grateful for your inputs and help.

Dear Line6 Forum, I just received a new replacement unit for my Helix LT which is not working as supposedly; I get no output from it at all (1/4" or Phones), but when used as a USB Interface I can still record with it and my tuner responds as well. My presets' output settings seem to be completely normal, and I have tried to set the unit back to update 2.70 as well as restore it to factory settings, without success. Since my local (Swedish) service center is on vacation until next week and I have a concert this weekend, I wanted to try my chances here. Has anyone of you encountered the same problem? How did you solve it? Do you believe there any settings causing this or does it seem to be more of a hardware problem? If the latter, I guess I have to wait until next week, but I just wanted to double check here and wish for the best first. Grateful for you help. Thanks, Lucas