Hi guys,
During a routine update I received an error instructing me to turn off and turn back on my helix. I was updating from 2.71 to 2.92 and had already downloaded the HX Edit 2.90 per the instructions. I did not panic as the instructions also warned me of an error occurring and that I should not panic. After I turned the Helix back on I then lost the connection to HX Edit and have not been able to reconnect. Now when I turn on the Helix, the main screen reads "Boot Failure, Entered Update Mode!" with a couple of sine waves moving from right to left underneath. There is also an orange :O in the upper left hand corner of the screen. I have tried all that I can find in this great forum but as of now I am dead in the water. I tried changing usb ports. Downloaded the latest version of line 6 updater. (I am running a macbook pro OS 10.5 Catalina) When I try to use the line 6 updater I get a message that the software cannot be opened because Apple cannot check to see if it is malicious.
Right now I am completely down and have no idea what to do. Any help would be greatly appreciated.
Thank you
