Helix LT is now updated to the latest software 2.82
HX edit is updated to the latest version 2.82
I took the LT to the music store and they plugged in and it showed up straight away with my cable. (mac computer)
I then purchased a brand new computer (PC) and plugged it in, no luck whatsoever.
I have since factory reset and now have no presets etc so the thing is basically blank. Super frustrated and it just keeps costing me money. Need a fix please.
Have done all the usual re-installs etc. Cable works fine, does not show up in device manager at all. same cable works when plugging in to my interface so its somethign weird going on.
All usb ports have been tried
