JohnKoutsikas

NO USB refers to NOT having the Helix connected via USB.Just straight into my interface with XLR cables.

Logic has my interface as audio device...and everything seems to be working just as it should. I don't know what else to do...pffff

I just reinstalled the firmware but nothing...same thing.

Yes as i said before i updated both Helix Floor and HX Edit to the latest firmware 2.92. With previous firmwares i didn't had these glitches.ALSO I TESTED SAMPLE RATE BOTH TO HELIX AND LOGIC TO HAVE THE SAME (44.100) and still had the same.When i plug Helix via USB Logic asks you if you want to use it as an interface and i choose NO and in the sound settings my interface is configured as basic sound source.So i am starting to believe there is some sort of bug in the firmware... Also this shouldn't be a problem because i didn't had glitches with previous firmware. Let me hear your thoughts. Thanks,John.

UPDATE. Hello there. So far i have tested the following solutions and had either success or failure. I will post NO/YES that refers to the glitch (sound stop). 1) Playing ONLY with the Helix itself with Headphones - NO 2) Different power supply socket and USB Connection - YES 3) Different USB socket at a USB Hub - YES 4) Connecting USB to Mac Mini straight - YES 5) Connecting Helix through XLR cables to my interface with NO USB connected to either my Mac or my USB Hub - NO So...i think there is something wrong regarding the USB connection.I am saying that because i want to run simultaneously HX Edit to modify the patches, Logic to record and maybe some Youtube for videos.The thing is that i am using this setup for 2 years now and never had any such issues. I will continue searching for stuff and post but i am late because this thing occurs suddenly after a while not too often so i have to play some time. Let me hear your thoughts. Cheers,John.

No my speakers are plugged in my Behringer interface.I have a mini Mac.That happened today...i am gonna test things these days and come back with feedback about what happens.Thanks for the response!

Thanks mate....as i said in the previous topic i will go through some changes in the chain to see what happens with various configurations and then come back with feedback!

You have a point...i will test all parameters and come back to send some feedback about this!Thanks again!

Yes but i am using Behringer as an audio interface.So...the chain is the following. Guitar - Helix - Behringer UMC 404 - Mac -Speakers. It only occurs when i am playing guitar not on playback either Youtube or Logic etc.It happens sometimes not often so i have to test first the Helix i guess as main interface and then go on with other options...

What do you mean why am i using the Behringer? UMC404 is the model.I don't have another interface to answer if the problem goes away.The unit is Helix Floor.

Hello there! Yesterday i made the switch to 2.92 firmware and when i play, the sound stops for some miliseconds and then back.Tried the factory reset,global reset etc but nothing worked... Has anyone experienced something like that? Using a Mac mini and my Behringer UMC sound card. Thanks!