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davidalbro

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  1. Hello to the community. I just updated my Helix to 3.6 and am having a major issue with snapshots not working correctly. In hopes of troubleshooting, can I downgrade back to 3.5? I'm not sure if the issue is new as I just started trying to use snapshots with the 3.6 update. Sometimes(and all too often) when I click on a button(Helix foot controller), either nothing happens, or the sound changes, but the newly selected footswitch does not light up. If I switch to another preset, snapshots may work fine for that reset, but as soon as I return to a troubled preset, snapshots quit again(but not 100% of the time). I know the switches are fine because if I change the Helix settings back to 8 presets(no snapshots), all presets recall properly every time in several banks(all that I checked).
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