jessechapple

I recently picked up the Spider V from the line 6 Ebay store, it's one of the refurbished V120 and I am trying to get the update to download. My amp is hooked to the computer and plugged in, powered on and when I click the link to download nothing happens. I open the link where it says if it doesn't download click here. I click open and nothing, I click save and nothing. I go to downloads under my computer and cant open it from there either.Why isn't this working, what am I missing? Thanks for any help you can offer.