ecmares

Not quite. I'm fairly certain it is electrical/mechanical, and have singled out the expression pedal as the possible culprit. I've noticed that by messing with it (i.e. gently stomping on it against my carpet floor) it caused some loud popping and eventually was fixed. I'm guessing maybe there is some wire or something loose? In any case, every so often it'll happen again and I just do the same thing. Maybe someday I'll take it in somewhere...

I popped the knob off the pot and saw dust and dirt around the base of the shaft. So, I just used a cloth to clean it up. Perhaps you're right; as I was cleaning, maybe it got turned in such a way where good contact was made. In any case, hopefully this can help somebody else. Not that I encourage anybody to void their warranty, but this issue could be as simple as a soldering touch up/pot replacement. I bought my Helix used, so I'm kind of on my own :/

Thank you for your suggestions, you guys. I tried a factory reset; no dice. On a whim, I decided to clean the pot with a cloth and it helped immensely! Very strange, since there was no crackling to indicate it was dirty but hey, it helped! Just a note, there is still just the tiniest bit of sound in the right speaker of any headphones I try when the volume is turned down, but the panning issue is gone. I will probably try some contact cleaner when I can get my hands on some.

Hello. I was wondering if I could get some help with my situation. When I listen through the headphone output of my Helix Floor, the panning/volume is all wonky. With the phones knob all way down, I am still getting sound out of my right speaker (sound of whatever patch I use. The issue is across all my patches). As I turn the volume up, the left speaker comes in until the sound is panned center, as it should be, at halfway (volume knob turned up halfway). I've tried different 1/4 inch adapters and the issue persists. Also, this seemingly started happening out of nowhere. I do not recall making any changes to global settings, but perhaps that is where the problem is. I am updated to firmware version 2.92 and have been since it was released. Everything has been working fine until now. If anybody could help me figure this out, I would really appreciate it! Thank you.