Hey man,
We're not 'complaining', we're posting to see if we're isolated. If nobody talks about it and we only send bugfix requests, we're all unaware that it's a problem on Helix Native's end right?
I have already opened a ticket, it's been open since they released 1.9 and we've had two updates since then that didn't fix it. I've been told to reinstall it, and that's what I did. No fix.
But thank you for bumping the thread.
So far we've no release, nor any acknowledgement from Helix that there's even a problem.
As soon as they acknowledge it - and that they're working on fixing it, we'll stop trying to contact them.
Helix Native is not cheap and for many of us is the main way we reamp DI's. It's not a toy for me, it's a work tool.