Hey guys, I'm having quite the problem with my Helix and I'm not seeing any solutions out there on the web. Was hoping you guys could help!
When using the XLR outs on my Helix, I'm sending a very, very low signal. It starting acting up when I plugged into a PA. I thought it was on their end, but now I am at home using my typical rig - two Kali Audio LP-6 - and I'm having the same issue. 1/4'' and headphone outs work just fine. Yes, I've tried different cables and guitars and speakers. Yes, Ive checked the global settings and ensured that I do not have the pad engaged and have changed literally every option I could to try to restore the sound. I eventually set the unit back to factory and still no results. I'm afraid it's a hardware issue, but since I have already had to send this particular unit in to Line 6 I'm not too happy about that.
Anyone here have suggestions?
