richardfwagner

Glad the post helped!

Thanks, yup. Per the support person’s recommendation, I did upgrade to 2.92. The ease of update via the Line6 Updater app is also quite impressive..

Quick update. I filed a support ticket and they got back to me within a couple hours. They suggested I remove the knob cap and try pressing the shaft directly. Sure enough, that worked. Then after replacing the knob shaft, the knob itself is working as expected, all good! Perhaps the knob was pushed too far down on the shaft not leaving enough travel to engage the switch when pushed? In any case, its working now. Like I said, I am very impressed with the Helix ecosystem :) Thanks all for chiming in. Richard

Yup, HX Edit is definitely working for changing setlists when the unit is connected. So it's not the end of the world. Just a bit disappointing on a newly acquired unit. I've been using the Stomp for almost a year now and have been loving it. And I'm very impressed with the Helix ecosystem as a whole. So I'm super excited to get a Floor and have zero limitations. Would love to get this resolved though. Thanks again.

Exactly, this is my issue. I can’t press the button to get to the lists in the first place. The joystick works just fine in other contexts. I’ll try a factory reset. It’s already on 2.91. If the reset doesn’t work, sounds like it’s time to contact support. Thanks all for your help!

Hmmm, my problem though is that I can’t get to the Setlist view to begin with. IOW, I am in the main Home screen view, the screen shows the signal path of the currently selected preset. My understanding is that pressing the preset button should show me the Setlists - at which point I could use the joystick to navigate. In my case, nothing at all happens when I press the preset button.

I just took possession of a used Floor that appears to be in pretty good shape. Everything seems to be working fine but the PRESET button will not take me into Setlists when it is pressed. It does cycle between presets when rotated, so that part is fine. But nothing happens when it's pressed. Tried pressing harder and softer, no luck. Is it possible I'm just being dumb and there's some setting that might affect this? Or is it likely just a broken mechanism? Thanks, Richard

Thanks for the head's up on Sweetwater. I actually found them in stock on guitareffectspedals.com. Hopefully it arrives soon and my little Stomp-based pedal board will be complete!

Hey All, I'm trying to figure out how to power my HX Stomp from my Cioks DC7. Unfortunately, I can't find anyone in the States who has the yellow Type 3 Cioks cable (center-negative, 2.5mm) in stock. I'm wondering if instead I could use a 2.1mm to 2.5mm DC barrel adapter on one of the standard Type 1 Cioks cables. Something like this: https://www.amazon.com/dp/B0761HTRBZ Alternatively, could I use a 2.5mm polarity reversal adapter along with one of the red Type 4 Cioks cables (center-postive, 2.5mm)? Something like this: https://www.jameco.com/webapp/wcs/stores/servlet/ProductDisplay?storeId=10001&productId=2271495&catalogId=10001 I don't see why it wouldn't work, but thought I would double check before I fry my HX Stomp! Thanks! Richard