Hi
I'm new here and I wonder if anyone can help. I just bought an HD500 used. All seems fine with the unit itself but when I downloaded the latest HD500 Edit software (Version 4.2.7.7
Released 6/11/19) for my Windows 10 laptop, it does not detect the unit. I have tried a new USB cable with the same result. I have the latest Monkey version 1.77 installed too.
On the unit itself the setup screen tells me I have Flash FW V2.10 and USB FW v0.00.
Any ideas what might be missing?
Thanks