So i bought an HD500x and for the life of me i can't get this thing to play nice with my PC. From what i've read through the forums, watched in videos, and from just googling this, I SHOULD be able to hear my guitar through my headphones on my computer with everything plugged in...but i can't. Let me run down a list of everything i can think of so there is less confusion hopefully
Guitar is plugged in via standard 1/4 cable in the "guitar in" port on the 500x
usb is going from the 500x to the PC, it is recognizing it, 500x edit is recognizing it, even when i set it as my default output device i see the "test mic" bar going up and down with my playing and stopping.
Power is obviously in and it is turned on (didn't think i had to put this part in but why not cover ALL basses
It works just fine when plugged into my boss katana amp and my orange amp.
I have tried multiple 1/4 cables, multiple usb cables, and 2 different guitars.
i have tried just pushing the volume pedal forward.
I have turned up all the knobs (volume and master included) and everything in between
"Guitar switch" is on normal, "XLR" is on grounded, and 1/4" out is on line (ive tried various combinations of them and still nothing)
All the software is up to date...kind of (whenever i go to line 6 monkey, a notification comes up saying "A new recommended Line 6 monkey update is available. Would you like to update now?" and when i click yes, it pops up with the message (failed to launch installer. A web browser will open with a link to the installer so you can download and run it manually. But no matter how many times i try and reinstall any software it says the same thing. The only part in the Line 6 monkey thing that is not a green check mark is all the way at the bottom, an application labeled "Line 6 Monkey v1.73)
Also to go with the last part i said. When i do press on the link to the web browser, it takes me to a page that says "At this time, there is no software available that matches your selection."
I've tried both a USB headset and a Aux headset.
Please help i've been working on this for like 2 hours and can't get this f*****g thing to work and i'm getting very frustrated. Plus, i know the problem is probably going to be something very dumb that i overlooked and will be kicking myself over once i figure out what the thing is.
Once i can get this thing working i would also like help resetting it as it is a pre-owned product and has a lot of presets that i don't want on it and can't seem to figure out how to delete them.
