I have a Rocktron Hex expression pedal I've connected to EXP2 on my Helix LT. When I first boot the unit, it performs correctly. However, as soon as I change presets, the Helix LT doesn't respond to the pedal. I did have to set the polarity to INVERTED (the only cable I have was inverted for a previous processor), just so you have all the facts. It doesn't matter WHICH preset I start on, it works perfectly with any preset until I change to a different one, then nothing.
I'll try inverting the polarity to NORMAL to see if the issue persists. Any other troubleshooting I should try? Anyone else have an issue like this?