Just got the Helix LT last friday. Downloaded all the software, updater, etc. everything worked flawlessly. After the update a couple days ago, the volume dial stops working intermittently, and sometimes there is no sound at all. (checked cables, volume knobs, etc.). have to reset to factory settings everytime for it to work properly. (still says FW 2.9 after wards..yes, the usb is connected to my pc during this) Running my outs via XLR into focusrite scarlett 18i8. Works fine
Help please! thank you!
