my Helix lt just arrived today and I've been fiddling with it all day. I watched all the videos and read all the instructions on how to save a preset, hit the button twice etc. installed the software on my mac, got the most recent update, tried creating the presets from my laptop... no matter what I do when I turn the board off and back on everything I did is gone and I cant find an example of this happening to anyone else. Pretty sure I'm doing something stupid, but can somebody please tell me what it is.