Zero success with the 3.60 update.
In January I jumped through all of the hoops going from 2.80 to 3.50, diving into multiple threads after failing to properly read the instructions, but finally prevailing with the Helix successfully in 3.50.
Now attempting to update to 3.60, I very carefully tip-toed through each step, meticulously reading the instructions multiple times. To no avail, "Update Failed, please reboot and try again."
I've now spent a couple hours making multiple attempts at updating to 3.60 and it fails every time. I attempted to walk-back to 3.50...failed. Only when walking back to 3.15 was I successful and the system booted up properly. I then followed the instructions to get to 3.60 again, with the aid of this thread...failed. This is defeating and exhausting.
I don't even get to "Boot Failure..." during the update, just the "Update failed, reboot and try again.'
Now for all the details:
Running Windows 10
HX edit running 3.60
First update attempted with HX edit running 3.60, every subsequent update attempted with Updater 1.27 in offline mode.
Helix put into update mode upon boot up (switches 6+12)
HX edit completely closed out (PC rebooted)
Successful walk-back to 3.15 would indicate the USB cable connection/port selection is fine, as well as is leaving Chrome open (to read these threads) alongside the Updater running.
What am I missing?
Ironically, this is happening when I'm in the thick of a dilemma on whether or not to sell the Helix and go with a simpler/smaller pedal setup. I'm a bassist and the Helix feels a little overkill, plus the happiness-to-headaches balance is often tilted to headaches. I chalk most of this up to user issues, not that the Helix is insufficient.
Any insight on how to right this ship would be much appreciated. Any other details needed let me know.
Resources I've used thus far:
https://line6.com/software/index.htm
