DemonicGaga

I tried to go to customtone now and dowloand one for HD500 and it showed this message "Valid product registration or software purchase required to use CustomTone." I know it wasn't like that on my old account, I used to login and download whenever I want.I even have few patches uploaded there!

Thank you! I'll check it out now and see if i can recover it

Hello All, I've been HD500 user since 2010, I've had an old account here but I can't seem to be able to access it so I had to create a new one. I've been wanting to download new custom tone but it keeps asking me to register my HD500 even though it's registered under the older account! I've contacted line 6 over 10 days ago and never recived any answer from them. it's really annoying not to be able to download and use those tones as before nor I can register my device again!