Crazyphil78

Hello, I had the same problem with mine 10 min after using my Condenser Neumann Mic this week. I think I did a bad thing by unplugging my mic with Phantom always on. I know this could be dramatic for some circuits but I did that several times on stage or at home with other gears (Bose L1 mod2, sound cards apogee etc …) and never never had this happened. I think the Helix mic preamp circuit is not fair and well protected, but I’m singer and not electronic “Ingenieur”… no way to put 100 / 150€ to fix this because I’m afraid to have another rapid problem . So I use an external preamp and put my vocals in a free return in my Helix, ok it’s TS jack and not XLR but it works fine… if the external preamp is a first choice I think it’s a good way to always use Helix for my vocals… musicalement Philippe

After having cut the protection plastic of the usb I can connect the cable to the Stomp and send the cable under the alim jack. This way I always let this 20 cm cable on the stomp on my pedalboard. And when I need to connect it to my Mac I just connect a cable to this adapter. I will post a photo of the pedalboard. I will do the same thing for the usb if my HX Effects.

Hello , in fact I decided not to repair it because I put the little piece of plastic in place and I could connect the USB. Now my cable is always in place and I will try again this with special câble founded in Amazon Sincerely CERRXIAN Câble combiné USB2.0 B de 9 Pouces USB2.0 B Câble de synchronisation de données Femelle à Angle Gauche et Angle Droit vers USB 2.0 B Femelle (1 Paire)

many thanks for your answer Gerrycol

Mine got broken today without any effort on this... I have replaced the little black piece and it works again but it’s strange so many broken pieces... it’s the first time I encounter this problem on my numerous electronic gears...