Hi, absurd is unthinkable, a product purchased 2 and a half years ago, used 5-6 times at most, I disbanded the band since then I have not used it anymore, when I used it it lasted 8 hours Perfect excellent, I resumed in this period and by chance I had read the recall, I updated the product and it does not last more than 1 hour and a half at most 2 but it does not get there, I did everything nothing then later, stupid, I read the topic and I regret as some of the staff question these absurd defects that you and only you are responsible, say that they are fine, even more absurd and that the same character does not give a damn about all your customers complain about the same problem, and the answer "the product is used and it is normal that the battery charge may decline".
I tell this person:
1) Does it seem normal to you that a product used for 4-5 times can "suddenly" be thrown away with your update? and if you want to consider that someone can not say that he used it more, I tell you is to be considered to be thrown away a product used if not true 4-5 times has been used 20-30 times? absurdity.
2) I believe that without a shadow of a doubt there can be legal actions against Line 6 because, at the time of purchase a "contract" is born in effect you declare the characteristics to me you give me the price I accept and stop . But if after buying the product you change the characteristics of the product. I have the full right to decide to terminate the "contract" because you have been fraudulent.
So I invite friends to read them to challenge this incorrect behavior of the manufacturer even more than the behavior of distrust shown by those who should protect the image of the company to the detriment of those who make it "live" THE CUSTOMERS who buy the product.
