sergey_vznk

Dear Silverhead, you have just added 1 happy family to this world! Thank you sooooooo much! What a day! What a great sound!!!!!!! Thank you very much again! Sergey, Alexander

Dear Silverhead, thank you very much for your advice. We did as prescribed and all went well, however for some reasons when the device started to reboot after firmware update, the display showed "Boot failure, entered Update mode". This message repeats each time we try to re-start it. FYI, we did not turn Helix off while updating. Please advise what can be done to convince Helix come back to life. Thank you and Kind regards, Sergey

Dear Helix users, I am a 14 years old guitar playing enthusiast from Odessa, Ukraine. Recently Got a Helix for birthday from my family who fully supports my endeavours. Today with my dad we registered the product and tried to update the firmware from the 2.3 to the latest 3.01. We downloaded the Line6 Updater from the official site, downloaded and installed the latest Driver for Helix. The Updater does not see Helix no matter how we try. Checking the Devices menue on our PC ( Windows 10) shows Driver problem detected for Helix. We would greatly appreciate you kind assistance and good advise on how to troubleshoot and make it work. We thank you in advance for your help. Sergey Alexander