My question is about output volume when sending HX Stomp direct to PA mixer.
Here’s a little background: I’ve been using the HX Stomp XL going through the Pinstripe DISO+ then XLR to our Presonus StudioLive 16.4.2. I know I don’t need the DI with the Stomp XL having balanced outputs, but I use it anyway. I have the Stomp XL output set to Line and the volume knob set to phones only. Our sound person says my volume is extremely hot to the board. So much so, that I have the channel volume on my presets set between 2.5 and 3 just to keep the volume down. But all in all, it works fine.
A bandmate got the HX Stomp. We ran a 1/4” TRS - XLR cable from the output direct to the Mixer. He has the same global settings that I do, but his volume was barely registering. We tried using a regular 1/4” cable into a direct box then via XLR to the board, with the same result. The channel volumes in the presets were turned up with no change. Lastly, we went straight 1/4” cable into the Line In of the mixer channel, and the volumes peaked. We left it alone and got through the show, but we are concerned about using an unbalanced connection.
I am looking for some insight here, as I am not sure why there was such a difference, as we had the same global settings. The input gain settings on the mixer were the same as well. Thank you for any thoughts that you may have.