My Helix LT came in demo mode. I'm holding down FS3 and FS7 when I power it on, but the screen flashes a "POD HD2 BON TESTING BON Version 1.0 03/14/2014" message and doesn't do anything. What am I doing wrong? When I start up in demo mode, both switches seem to be working fine. I get the same screen if I only hold down FS7. If I hold down FS2 at startup it goes to some crazy screen with a moving square. I know both switches work, but I can't seem to get them to work in tandem to turn off the demo mode.
I installed the latest updater (windows 10) hoping to force it to 3.10, but it won't recognize the device in the program. I don't know if that is because it's in demo mode or part of the problem.
Thanks!