Hi all,
I will open this post by willfully admitting that I am new to the Helix, Helix native, and Cubase. I am using the Helix floor as the audio interface however there is no sound. I can see Helix Native in Cubase but Cubase is not giving me the option to choose Helix floor as the audio interface. I tried several solution suggestions the most recent being to uninstall and reinstall Helix Editor so Cubase can see the driver. Everytime I try to uninstall the editor it opens up and says no device connected. I tried connecting the Helix floor (backing up my presets) and tried to uninstall it again but nothing happens and if I click on it a second time I get a message stating "Please wait until the current program is finished uninstalling or being changed". Any suggestions?
