Hi -
I bought a HELIX a few years ago and I am just now getting around to setting it up. I am using a Windows 10 computer. Yes, I know I waited a long time -- COVID through me for a loop, personal things... Anyway, here I am ready to put it away for another 3 years - frustrated.
[1] Line 6 Updater does not recognize my Helix
[2] Installed HX Edit. IT seemed something was asking me to make updates and back up. I did. Updates going fine until computer crashed.
[3] My Helix now says "Book Failure: Entered Update Mode"
[4] HX Edit does not connect to my Helix.
[5] I am told (I have read these forums for an hour) to go back to Line 6 Updater. I do. It does not recognize my Helix.
[6] Line 6 Editor says newer version available and sends me to Line 6 site. I do. Download, Install, Repeat. Loop.
If anyone can help me get up and running on this thing it would be awesome. Thanks!
I appreciated any time you have to suggest a path forward.
Best,
Craig
