Hey folks, I’m new to HX but not totally incompetent.
Just picked up a used HX Fx (factory reset). I downloaded the newest version of HX edit and tried to update to 3.15 from 2.51 firmware with no luck. I’ve tried using the Line 6 Updater as well, all with the same results. The update starts, the unit powers off and back on, while the updater says it connects to the DFU, then disconnects DFU, then it says “Line 6 updater is connected”, (the HXFX unit says “updater ready) and shortly after the program crashes. Updating from HX edit is the same result. The HX effects I can do a back up, then start the update. unit powers down, then up and the top left box says “updater ready”. Then the program crashes.
I’ve tried on my Mac with Big sur 11.15.2 and macbook pro using Mojave. I’ve tried multiple usb cables, into multiple USB ports and dongles for the USB - C on the macbook. Using hx edit 3.15 and 1.25 updater, both 2022 releases. I’ve tried opening the programs with the unit both off first and already on. I’ve left the windows in focus the entire time while trying (big sur issues). I've disconnected and closed any and all programs connected to my DAW. I’ve allowed for updater to be accessed in my security settings on mac. No matter what I do, its the exact same loop. I’ve done factory resets, I’ve powered up holding the right page arrow to put it into update mode and the same results.
Another thing I’m noticing is even using it without the update, I decided to jsut play around in hx edit with the stock. I can’t add a block of any default modeler. Every attempt results in an orange box error code (8209) and a text “failed to load model. Service does not support the requested function.”
if anyone can help, tell
me what else to try or of this seems familiar, I could really use the guidance.
thx!
