patriziom

No... no way to go out of the problem. I installed the firmware (3.71) booting the Helix in Update Mode and using then Line6 Updater, but the Helix LT doesn't boot: there is always the error -28!! In my opinion this error code means an hardware problem. This is the reasons why it is impossibile to resolve with sw actions.

I tried to make a reset, holding fottswitches 9+10 on boot... but the Helix freezed while resetting! Not resolved. Now I'll try to put the device in Update Mode. Anyway, I just opened a support ticket. But... sincerely I think it is unacceptable that a device like the Helix LT (about € 1.100 in Italy) had problems like this!

Hi. Today my Helix LT (firmware 3.70) doesn't start anymore. It freezes at boot with the logo image, the red line completed expanded at right and a code :-28 at the upper left angle of the screen. I tried to power cycling... but it doesn't resolve. The Helix LT is not connected to PC through USB and no guitars or other devices are connected to it. Only the power cord. No responses from any button or joystick or pedal. Please... any ideas? Thank you so much!!