I bought a brand new Pod Go this last week and it got here Monday. I'd been super excited to get acquainted with it, and it sounds awesome...but there's an issue. At random intervals, I'll get a crazy 1-2 second lag spike that won't go away unless I turn the device off and restart it. It's been a fairly consistent issue and I'm not entirely sure if it's a firmware issue, hardware issue, or if I've got it hooked up wrong somehow. Right now I've got it plugged into my MacBook Pro (Monterey M1 OS) via the USB cable that came with it and have it running into GarageBand as a DAW. My Pod Go and Pod Edit software are both updated to Version 1.40, and my laptop and GarageBand are both up to date. Is anybody else having a similar issue, and if so, is there any troubleshooting I can try? I really want to like the Pod Go but this problem is pretty big, because as is I can't count on this thing for live play or recording. A full second or two of latency isn't exactly workable!
As an aside, I did already file a support ticket with Line 6 on Monday, but it's been more that 3 business days and I've gotten no response from their support team. I've tried their phone number, I've tried texting their support number and I've filed a ticket. I just want to know if I should return the device to the store I've got it from; they have a 7-day grace period for refunds and I feel like I've already wasted 4 days waiting on an answer from Line 6. Pretty frustrating.