tooltrocity

I'm new to Line 6 products, but I was able to follow your steps to get my Helix Floor out of the "can't boot" or whatever screen. For me, when I booted the Helix in safe mode (switches 6 and 12 held down as you turn on the device), it found the Helix and checked online automatically for updates. I didn't use offline mode. I was just able to see the 3.50 update there, click update, and the program did the rest. Mostly posting to say thanks for the post @SaschaFranck!