theslim

Hi. I recently acquired a used Helix Floor that is exhibiting the same weird behavior others have described here. But in my case it's happening on encoder knob #2. Rotating it in either direction causes the parameter to alternate between two adjacent values. If any of you have had your Helix serviced out of warranty, how much did it cost to get this fixed and how long did it take? I'm trying to decide if I should send it off for service or just return it. Thanks.