Getting the old 'connection interrupted' error when attempting to connect my new Helix Rack to HX edit. I can't connect to Line 6 updater either. I've downloaded the latest version of HX edit (3.51). I tried several USB cables which I know are working. I initially tried on my older Mac running 10.15 Catalina. Trying now on my brand new Mac studio with Ventura 13.1.
Is anyone running into issues using Macs? Any suggestions? I've raised a ticket with with Line 6 but it's been 3 days and nothing. I'm getting impatient...