bassmothership

It was confusing at first, but I found the files eventually. Thank you for helping.

I Thank you very much for clarifying that. I reinstalled the Firmware 2.62. I want to reset the HD500 to factory settings, any changed preset and wipe any previous user presets. I selected Firmware 2.62 in Line 6 monkey and clicked REINSTALL LATEST. But after it asked to pull the power cable my pc went to a BSOD so I don't know if it was reset correctly. I did it a second time and it went through but just to make sure, is there a way to know if the reset process was done correctly? Set Lists USER 1 and 2 are full with presets. Is that normal?

I've just got a 2nd hand HD500. the FLASH FW is V2.62 but the USB FW is V0.00. I cannot find any USB firmware at Line 6 site. And I believe this was supposed to be the latest USB update: Now Available: Free v2.1 Firmware Update for POD HD500, POD HD Pro and POD HD (line6.com). But the link redirects to nowhere and the search shows no USB firmware update at their site. Since this is discontinued product, which is the latest/safest way to update the USB firmware? I've heard Monkey 6 is also discontinued. Please help.