Morning,
Bought a license for Helix Native yesterday and for some reason when I try and authenticate it looks like it hits the servers but then opens in the trial version.
Initially I was trying it using a wrapper called vPlayer Lite - no luck. Someone suggested that program might not actually have that connectivity so I downloaded Reaper and tried it in there. Still showing trial.
I have deauthorized my computer (using the computer have not done so in my profile on this site) and re-authorized and it still logs in as trial.
I can see the purchased license in my account and also have the email from when I bought it.
Any suggestions?
Thanks.