Cberry1

On the Helix, when I stomp on bank up or down, it skips a whole page of presets. Not every time, but almost. For example, if I am seeing presets 01A through O2D (8 presets) and I stomp Bank up, instead of going to 03A through 04D, it skips to 05A through 06D. This is a new development and has been happening for the past few weeks. Has anyone had this problem and what was the fix? Is this something I can possibly fix myself?

Has anyone experienced a blooming hum when holding a C or D note on the Helix (or any other modeler)? I have tried everything from eliminating all wet effects to low cuts to trying to find/cut the frequency on an EQ to switching guitars with different pickups, nothing seems to help. It happens live and with headphones. If anyone has experienced this and figured out how to eliminate it, I would love to hear about it.