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tjalsma

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  1. I wish the same care was put into all their devices. I was debating purchasing a Helix literally this week but my POD HD is useless with this update and I worry that device will be left with little to no support after not too much longer. I've contacted support with virtually no response, contacted them on Twitter with no response and posted on here. Granted, I know it's a new OS but you'd think as a manufacturer you'd post on all areas possible that your device is worthless with a new official update that they had months and months to prepare for. I understand much of this is my fault but with zero response from LIne 6 even recognizing the issues, it's very frustrating. And I don't probably intend to sound as jerky as I am but I am frustrated, both with myself, and with todays customer service of relying on other users to help customers fix issues with products. With multiple products these days that offer extremely similar features and price points, if I were running a company, I'd try to differentiate myself with over-the-top customer support. I am glad Helix users don't appear to be experiencing issues with the Mojave update but I feel a little dirty spending $1000 to record with my band just because an update fell through the cracks.
  2. I tried reinstalling drivers and all that. No change. Ugh.
  3. Hello Everyone, I was using my iMac yesterday morning and everything was working perfectly. Mojave installs and now I am getting no input signal in my Reaper DAW. My mac recognizes my POD HD as a device and I have it selected in Reaper as my input as well. However, no sound at all. Anyone have the same issue or know of a work around?
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