Well I have been following this topic with great interest. When the Axis 212 first came out I was one of the first in my community to buy a new one and I applied for and was accepted as field service tech and support, I also demo'd the amp at other stores. I have been repairing line 6 stuff for 20 years or so. Had a pretty good relationship with company reps and tech support. Things changed as they often do. I still repair and service almost all of this type of gear. I have 3 Vettas, assorted pedals, and some other gear that my son is using.