I think the helix sounds awesome and a well built product but this is the reason I'm not switching from my axe fx to the helix. I've been very frustrated in the past with line 6 resistance to support their existing product with firmware upgrades. I will buy a helix when I see that line 6 will support existing customers with fairly frequent firmware upgrades and additions. I mean fractal is the complete opposite. I can't keep up with firmware additions and goodies.