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r28632

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Everything posted by r28632

  1. Yes psotelo, I had to follow the same 'Security & Privacy' steps in order to successfully many installs of Line 6 software on recent versions of Mac OS. Thanks for posting :)
  2. I also upgraded to Catalina last week on my MacBook Pro. Sadly I forgot about the disappearance of support for Line 6 32-bit software with the new OS, so I lost the ability to use Line 6 Monkey, as well as Line 6 Edit / Gearbox (with my Pod XT Live) and Workbench (with my Variax 500). Dang!!! I did look into ways of reverting to the previous Mac OS but it was a major exercise, so decided to swallow the pill and fall-back to using my old Win10 laptop & old MacBook to run the software which is no longer supported in Catalina. From a Pod HD500 perspective, I've had a brand new boxed unit sat in my attic since Line 6 had their fire sale when they introduced the 500X (around 2013-14), so decided to unwrap it to see if it would play nicely with Catalina. My excitement was immediately extinguished, as the unused unit wouldn't even get past the notorious "Update Flash" screen when powering up, so I had to use my old Win10 laptop to try to resolve by updating the flash memory. It was a long night but here are the steps that I tried .... Updated all of the Audio/USB drivers (V7.68) , USB firmware (V1.04) and Flash memory (V2.62) via L6 Monkey .... Not fixed! Tried pressing left rocker switch to factory reset ... Not fixed! Tried pressing right rocker switch to access test screen ... Not fixed! Tried reverting to older Flash memory firmware ... Not fixed! Repeated steps 1-4 using different USB cables and via different USB ports with different power settings ... Not fixed! Repeated steps 1-5 on an old MacBook ... Not fixed! Was about to give up at 1am this morning, assuming a bricked unit, but tried hitting the ENTER button at power-up .... miraculously the HD500 booted up with preset 1 displayed!! I have no idea why this method worked and I could not see any mention of it on the Line 6 forum pages. Maybe this will help other users? Once I had confirmed that the unit was working with a guitar & headphones I rebooted into the test screen and ran through the Pedal Calibration, Button checks, etc. All OK. After this the unit would consistently power-up without having to hit ENTER. All buttons and expression pedal functions seemed OK so I was confident to try to get the unit hooked up to the POD HD500 Edit software. Win10 Laptop: Installed POD HD500 Edit (V2.27) and opened the program. Plugged in HD500 running USB firmware (V1.04) and Flash memory (V2.62). HD500 hardware was detected and presets automatically loaded to Editor program. Able to load/edit/save & control preset patches via the editor or via the HD500. Catalina Macbook Pro: Installed POD HD500 Edit (V2.27) and opened the program. Catalina did not flag the software as 'unsupported' (signified by a white 'no entry' overlay on the app icon, then a pop-up message when opening the app) so I'm assuming that it must be a native 64-bit app. Plugged in the USB connection from the newly checked & calibrated HD500 running USB firmware (V1.04) and Flash memory (V2.62). HD500 hardware was not detected, hence presets did not load. Software reverted to 'offline' mode. Closed the program. Downloaded and installed the latest Line 6 Audio/USB drivers (V7.68) - Line 6 Audio-Midi Driver 7.6.8.dmg Rebooted the MacBook as per install instructions. Opened POD HD500 Edit program then plugged in the HD500 USB cable. HD500 hardware was detected and presets automatically loaded to Editor program. Able to load/edit/save & control preset patches via the editor or via the HD500. Screenshot (attached) shows preset patch 01B loaded. I guess the key step for me to get my HD500 hardware working with the HD500 Edit app on Catalina was to install the latest drivers and reboot. I'm assuming that the same approach should/might work for either HD500/500X hardware. Hope this helps folks. Cheers, Steve
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