sorry for my bad english. I meant I contacted the line6 dealer which is also service center (our city is very small and there is pretty much one chain for every brand). Guess my question is to seek your guidance on Line 6's policy on granting goodwill repairs on the broken plastic housing. I bought mine a few years back but I also learnt Line 6 changed the housing to metal for later production as the plastic design was faulty. Please advise.