Please ensure Javascript is enabled for purposes of website accessibility Jump to content

tomshannon2

Members
  • Posts

    2
  • Joined

  • Last visited

Profile Information

  • Registered Products
    2

tomshannon2's Achievements

Newbie

Newbie (1/14)

  • First Post Rare
  • Conversation Starter Rare
  • Week One Done
  • One Month Later
  • One Year In

Recent Badges

0

Reputation

  1. Thank you for your replies. Unfortunately, I'm out of town the next 2 days, so I won't be able to do either of your suggestions until Friday. It is not urgent...I just want to update to get those Matchless amps in my arsenal. Loved the Matchless amps in my XT Live. I was disappointed that my POD HD500 didn't have them!
  2. Hi, looking for a little help... I have had the Helix for about week (love how it sounds!!!), but I cannot update to the new firmware. I have installed the Helix app (1.04); the latest drivers (1.77); the updater (1.07). In my "Devices and Printer" Helix is recognized. When I open the app, I get "Helix Device not connected." When I open the the updater, I get a black box and "Select device to update." But there is nothing to select. I have used 2 different USB cables; 2 different computers; and several hours installing, uninstalling, reinstalling software. To no avail...at this point I'm stuck. Windows 7 machine. Any help would be appreciated.
×
×
  • Create New...